Performance Business Professional (Level 3)

The Performance Business Professional (Level 3) (Frm. Master Club Professional) course is designed to provide coaches with a competitive advantage in dealing with issues related to managing tennis businesses or facilities.

Topics include business management, customer service, budgeting and planning for the future.  The course uses a project-based learning approach which contextualises the learning experience, allowing participants to apply their studies to the challenges faced in their day-to-day work environments.

Through Tennis Australia’s collaboration with the Registered Training Organisation (RTO) DeakinCo, course participants are able to enrol with DeakinCo to undertake the Performance Business Professional (Level 3) course as a nationally recognised BSB50420 Diploma of Leadership and Management.

Course structure

Cluster 1 – Manage and lead myself and others

Cluster 1 Manage and lead myself and others
BSBPEF502 Develop and use emotional intelligence
BSBCMM511 Communicate with influence
BSBLDR523 Lead and manage effective workplace relationships
BSBLDR522 Manage people performance

Cluster 2 – Manage and lead business outcomes

Cluster 2 Manage and lead business outcomes
BSBTWK503 Manage meetings
BSBOPS502 Manage business operational plans
BSBFIN501 Manage budgets and financial plans
BSBTWK502 Manage team effectiveness

Cluster 3 – Manage and lead innovation

Cluster 3 Manage and lead innovation
BSBSTR502 Facilitate continuous improvement
BSBSTR501 Establish innovative work environments
BSBCRT511 Develop critical thinking in others
BSBPEF501 Manage personal and professional development


When and where is the next course?

View the course calendar on our website


How do I enrol?

Click the ‘Enrol Now‘ link is located under the course name on the course calendar. If you have additional questions, please contact the Course Coordinator, Karen Annear, at [email protected]