Reaching a decision and improving efficency


Reaching a decision is the key purpose of meetings. There are a range of decision making methods, two of the most commonly used methods are voting and consensus decision making.

Voting Consensus
Assumes conflict is inevitable Emphasizes cooperation between members
Assumes that the majority prevail Assumes that decision can be agreed by all
Some issues may require more formal voting to be anonymous Chairperson makes suggestion but not to force a decision
Advantage of being quick, everyone can participate When there isnt agreeance those who disagree are asked to give alternatives, or asked if they will stand aside to allow the group to move forward
Reduces chance of decisions being held up At end chair person asks all if they agree


Getting the most out of meetings is critical, especially where time or other constraints exist. Therefore it is important that members develop active listening:

  • Individual should know why they are listening
  • Listen with whole body e.g body language
  • Give feedback and be involved in discussion
  • Show empathy
  • Encourage other participants to get involved
  • Try not to think of your response while listening
  • Match positive moods
  • Listen to whole message
  • Help relax and put members at ease
  • Look for positive points


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