Sustainable management and operations are essential for the long term success of all tennis organisations and venues. Tennis Tasmania can provide both on-the-ground and remote support and guidance for affiliates on all venue sustainability agendas, examples ranging from management modelling and occupancy agreements/lease reviews, to facility developments and asset renewal.
Operational Health Check
NATIONAL BENCHMARKING SURVEY FOR AUSTRALIAN TENNIS FACILITIES
The OHC is Tennis Australia’s annual national survey of tennis facility operations assessing venue management, usage and sustainability. Survey data is used to produce industry benchmarks, which enables clubs and venue operators to annually compare results against their own previous performance, and against other venues of a similar size. Tennis Australia recommends all tennis venues complete the OHC annually.
To participate in the 2017-18 OHC, complete the OHC survey by 30 June 2019.
WHO SHOULD COMPLETE THE OHC?
The information required to complete the survey may need to be obtained from various people within the club or venue (e.g. coaches, volunteers, administrators, asset owner) and therefore a collaborative approach is recommended to provide a complete set of quality data.
WHAT ARE THE BENEFITS FOR MY ORGANISATION?
OHC data can be used to track your operational performance year on year. You will be able to see trends in venue usage, expenditure, income and management. In addition to measuring annual operational performance, you can also use the data to inform annual strategic and business planning and to provide valuable evidence to support funding applications. You will receive your data insights via a Summary Report within two weeks of completing the OHC online.
You will receive greatest benefit when you complete the OHC as an annual part of your club planning and review. Further information and examples of OHC benefits are provided in the Guidelines and Bulletin which is sent to participants at the end of the survey period.