My Tennis

FAQs

How much does My Tennis cost?
How will My Tennis save me time as a club administrator?
What payment solutions are offered online?
Can My Tennis help my club with reporting?
How does My Tennis assist with member communications?
Are members able to belong to multiple clubs?
Can clubs make other things available online other than just membership?
I still receive memberships on paper forms and paid by cash – can I still use My Tennis?
Is training provided?
Have you got any questions?

How much does My Tennis cost?

Tennis Australia invests in providing online solutions for Australian Tennis organisations. My Tennis is provided free of charge to all affiliated clubs in Australia.

How will My Tennis save me time as a club administrator?

Members can register themselves online, which means club administrators do not have to enter any data, saving volunteer time. You will receive more accurate and complete data from your members, reducing follow up or inaccuracies. Also, use the simple email tool to communicate to your members, keeping them up to date with club activities.Back to top

What payment solutions are offered online?

My Tennis offers clubs and members EFT, cash and cheque payment options as standard. Clubs can also choose to activate credit card capability through an ANZ egate account. Back to top

Can My Tennis help my club with reporting?

Financial reports can be generated at the push of a button, which allows easy reconciliation for any period – daily, weekly and annually. Player membership reports are also available for clubs to run as desired.Back to top

How does My Tennis assist with member communications?

Once your members are in My Tennis, club administrators can communicate with members via SMS or email. Simply choose the group you want to communicate with, write your email and hit “send”. My Tennis complies with anti-spam and privacy laws – so there is no risk of human error. Emails can be sent from your club email address, or whichever email you prefer, so replies come back to one central point.

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Are members able to belong to multiple clubs?

Yes. My Tennis provides the ability for members to belong to multiple clubs. When a member registers with another club (as a non-primary club) the My Tennis system will check to make sure the state registration fee (if applicable) has already been paid by the primary club and therefore the member or club will not be charged twice.Back to top

Can clubs make other things available online other than just membership?

Yes, but these items must be included as extras during the membership renewal process. Clubs can sell merchandise or optional levy fees (e.g. gate key fee), which members can purchase as part of the registration process.Back to top

I still receive memberships on paper forms and paid by cash – can I still use My Tennis?

Yes, you can still enter your club membership information into My Tennis, including payment details and create receipts. Having all your members in one database will make the rest of your club administration more efficient and allow you to easily report your current position at any time, and also your success.Back to top

Is training provided?

Yes. Training is conducted by each Member Association and is available for every club in Australia. In order to make My Tennis a success for your club we strongly recommend you attend a training session. MA’s organise these and you should contact your MA or CTO to discuss a training session.Back to top

Have you got any questions?

Contact the My Tennis Support Desk by email support@sportsmarketing.com.au or call 1300 860 665