Conflict will happen at any club regardless of how welcoming, organised or diverse you are. So it will help all involved if you have processes to follow to support all involved in the conflict.
Club Help does a great job at outlining and providing a variety of templates for conflict management.
Another handy resource is provided by Mind Tools who goes through how to manage conflict during meetings.
If you have any questions about your club please contact us at 1800 PLAY TENNIS or email.
To provide feedback on Club Support click here.